Work at bankHometown

bankHometown is a $400 million mutual bank with operations headquartered in Oxford, MA and offices located in Athol, Auburn, Leominster, Oxford, South Lancaster, Sturbridge and Webster.

Since 1889, bankHometown has been serving the local community with a combination of excellent banking products and responsive customer service.

Our employees make bankHometown a great place to work. We look for people who share our unique core values so we may continue to grow our reputation for being a bank where our employees genuinely enjoy what they are doing and serve our customers in the best way possible.

bankHometown is looking for outstanding individuals to join our team. To inquire about open positions, please call Norma Collins at 508-499-1903 or email her at

To download a writable bankHometown employment application, click on “applyonline” below. When you save it to your computer and open it with Adobe Acrobat, you will be able to complete the application and email it to our Human Resources department.


Open Positions

Bank Secrecy Act Analyst

Exits accounts relationships that are determined to be high-risk.

Provides support and communicates a series of complex data and events with branch personnel and other lines of business that are reporting on suspicious activity.

Reviews and interprets financial documents and/or business paperwork.

Possesses working knowledge of fraud detection and current AML trends.

Ensures customer satisfaction by exceeding the needs and demands of our internal and external shareholders.

Well versed in the elements of an investigation, case documentation and case management.

Works with various departments, including commercial, mortgage, bookkeeping, and branches to understand the alerted activity and to ensure compliance with laws and regulations.

Assists the Bank Secrecy Act Officer in special reports.

Identifies process improvements and system weaknesses to increase the efficiency of the AML process.

Takes initiative to learn new system and takes advantage of cross-training opportunities.

Is willing to invest time to ensure critical team goals, deadlines, and system productivity expectations are met.

Maintains minimum workflow standards and assumes additional responsibly.

Skills Required: Working knowledge of the Bank Secrecy Act, Anti-Money Laundering efforts, USA Patriot Act and OFAC.

Strong organizational skills and attention to detail. Proactive in identifying concerns and effectively follows-up to resolve issues. Ability to multi-task, works independently, and meets deadlines. Strong teamwork, interpersonal and relationship building skills.     Ability to make difficult decisions with little supervision. Ability to collaborate with others in solving problems and effectively handles special assignments. Possesses a strong knowledge of computer fundamentals and has experience in Microsoft Word and Excel.

Please forward your resume to Norma Collins Human Resources 27 Sutton Avenue Oxford, Ma 01540 or email to


Commercial Credit Analyst

The position of Commercial Credit Analyst is to assess commercial credit risk and prepare Commercial Loan Presentations resulting from a compilation of information that includes analyzing Borrower and Guarantor’s financial information, collateral information, industry research and review of other credit factors while taking into account Bank Lending Policies/Procedures and Federal Banking Regulations.

Reporting: The Credit Analyst will report to the VP- Commercial Credit Officer.  The Credit Analyst will work with the Commercial Lending Team to underwrite commercial loan requests for the purpose of presentation to the Bank’s Approving Authorities.

Experience: Candidate will have at least 2-3 years of commensurate experience working in a financial institution commercial credit department.

Knowledge of Banking Regulations with advanced knowledge of HMDA, CRA, ECOA and Flood Insurance

Skills: Proficiency in Microsoft Excel and Microsoft Word

Proficient writing skills which convert analytical research into Commercial Loan Presentation formats.

Ability to analyze balance sheet, income statements and cash flow statement

Demonstrate excellent analytical, organizational, problem solving and multi-tasking skills

Demonstrate ability to work independently and with team members

Attention to detail and ability to self-review underwriting loan

Experience with Loan Vantage underwriting software is a plus.

Education:  Bachelors of Science in Business Administration.  Preferably BSBA with major concentration in Finance, Accounts or Economics or equivalent

Please forward your resume to Norma Collins Human Resources 27 Sutton Avenue Oxford, Ma 01540 or email to

Meet some of our team.

Margaret Gingras

Customer Service Representative, Sturbridge
Dream Vacation:
My dream vacation would be to travel to Europe. Hopefully I can get there when I retire.
One Wish:
My one wish would be for more stability in our country and actually one more wish for the healthiness and happiness of my family.
Favorite Movie:
My favorite movie is Marlie and Me. Loved to see the children in that movie. It was a tearjerker but a great wholesome movie

Susan Collins

Branch Manager, Sturbridge
Favorite Book:
I love to read anything by Nicholas Sparks
One Wish:
I would wish for my children to meet all their grandparents that have passed on
One superpower would be to fly, then I could do things even faster!

Susan Rheault

Operations Assistant and 2014 Hometown 360 Recipient
What did you learn from being the 2014 Hometown 360 Employee?:
My experience in the program has taught me that no matter how small a task you think it may be, every task is important in bringing everything together. It is also key to share your ideas and to keep communication open. I feel blessed to have been the first employee selected to experience Hometown 360 and wish all Hometown Bank employees could have this opportunity.
What's on your music playlist?:
Depending on my mood I can go from Simon & Garfunkel to Toby Keith and on to Lady Gaga, I like to mix it up.
Cat person or dog person?:
I am a cat person because I like how they are more independent.