An Important Message for Online Bill Payment Customers

On May 28, 2015 Hometown Bank will roll out a new and more complete online banking experience: Hometown iBanking and Hometown Bank Mobile.

  • Attractive new interface – updated look and feel
    • Fast balances
    • Pay bills and transfer funds
    • New money management, quick links and budgeting features
    • New business banking account management (payroll, wire transfers, ACH, etc.)

As part of the migration of information from the old DNA Web system to the new iBanking system, we will be shutting down the online bill payment program on the evening of Tuesday, May 26th.

On this date, all of your existing payees will be brought over to the new system, but none of your payment history will appear when we launch the new system on May 28th.

If you wish to save your online bill payment history from the old system, you must download it into Quickbooks or Quicken prior to May 26th. If you do not have one of these programs, you may also save the history to your computer as a CSV file, which may be opened using Microsoft Excel.

If you do not need to back up your bill payment history, you need do nothing at this time.

You will not be able to schedule online bill payments between May 26 and May 28, but when we go live on May 28, all of your payees will be live in the system in time for you to schedule any payments that are due on June 1st.

After the May 28th conversion, Quickbooks and Quicken will be unavailable for an additional 3-4 days. You will receive a pop-up notification from Intuit if you attempt to use one of these tools during that window of time.

If you have any questions, please contact our Customer Service department during regular business hours at (508) 499-1846 and we will be happy to assist you.