Out of Area Debit Card Advisory

bankHometown is committed to providing you with the most advanced fraud protection solutions available in the market place.

In keeping with this commitment, we have implemented a tool which allows us to restrict debit card use in countries identified as having a high volume of fraudulent activity.

Due to an increase of fraudulent debit card activity, we have implemented the following restrictions:

DOMESTIC:

  • TEXAS: Only PIN based transactions will be permitted.

INTERNATIONAL:

  • CHINA – Full block. You may not use your debit card. Please use another method of payment.
  • SPAIN – Full block. You may not use your debit card. Please use another method of payment.
  • FRANCE – Only PIN based transactions will be permitted
  • JAPAN – Only PIN based transactions will be permitted
  • MEXICO – Only PIN based transactions will be permitted
  • SOUTH AFRICA – Full block. You may not use your debit card. Please use another method of payment.
  • TURKEY – Full block. You may not use your debit card. Please use another method of payment.

 

This list will be updated periodically with any new limitations, so please watch for advisories on our home page, or call Customer Service at 508-499-1846 to obtain the most current restrictions.

Helpful Hint: Going on vacation? Be sure to notify your local branch manager so our Fraud Watch Program doesn’t turn off your debit card if they are unable to reach you by phone. Read more about Fraud Watch here.